Tax Adjudicator services in the UK
Complaints about HMRC delays, mistakes or poor treatment, including escalation to the Adjudicator's Office.
When HMRC gets it wrong.
If HMRC has made mistakes, caused delays or treated you unfairly, you can complain. We take the complaint through HMRC's process and on to the independent Adjudicator.
Speak to an adviser- HMRC complaints (tier 1 and tier 2)
- Escalation to the Adjudicator's Office
- Claims for costs and redress
- Complaints about delays and errors
- Parliamentary Ombudsman referrals
A simpler way to handle tax adjudicator.
Share your documents and tell us what you need through your secure link.
Your adviser reviews your position by video and agrees a fixed fee with you.
We prepare, you approve, we deal with HMRC. Ongoing support as things change.
Less stress. More clarity.
Deadlines protected
30 daysMost HMRC decisions must be appealed within 30 days.
Written grounds
Clear caseArguments set out in the terms HMRC and tribunals use.
Settlement first
Less costWe look for agreement before litigation.
Calm handling
Less stressHMRC corresponds with us, not you.
Technology helps. People make the difference.
Online tax advice should never mean being left alone with software. We combine a digital process with an adviser who knows your file.
Clear communication
Understand what needs to be done and why, in plain English, from your named adviser.
Practical advice
Proactive, legitimate planning that fits your real circumstances and goals.
Ongoing relationship
An adviser who understands your affairs and stays with you year after year.
Tax Adjudicator FAQs
Can't see your question? Ask it when you book and your adviser will cover it.
Ask an adviserWhat does the Adjudicator do?
The Adjudicator's Office independently investigates complaints about HMRC once HMRC's own complaints process is finished.
Can the Adjudicator change my tax bill?
No. It looks at how you were treated. Disputes about the tax itself go through appeals.
Can I get compensation?
HMRC can pay redress for costs and worry caused by its mistakes.
Can I book a consultation before becoming a client?
Yes. Your introductory call helps us understand what you need, and we send a fixed-fee quote before any work begins.
Online consultations, UK-wide.
We advise clients across England, Scotland and Wales by secure video. Choose a location to see which tax rules apply there.
Tax advice, delivered.
Tell us what you need help with. We'll explain your options and quote a fixed fee before any work begins.